Return Policy

RETURN POLICY

RETURNING ITEMS FOR STORE CREDIT

If you’re not 100% satisfied with your purchase of the unworn items with attached tags to us within 7 days of delivery date for STORE CREDIT ONLY. Return package MUST be POST MARKED no later than 7 days from date of delivery to be eligible for credit.

We do not offer exchanges or refunds - Store credit only.

Customers are responsible for return shipping. Please use original packaging for your return. All SALE items are ineligible for return.

IMPORTANT: Returns received without authorized approval from a member of our sales team will not accepted nor re-shipped to sender. All returns must be APPROVED. Busy Being A Boss will not be responsible for any lost or stolen packages that were sent without approval.

There will be a 15% restocking fee for ALL RETURNS.

Upon receipt of the returned item, please allow 3-5 business days for return processing. You will be notified of your store credit via email.

All returned items are inspected before a Store Credit/Refund can be processed. We reserve the right to refuse returns that show signs of wear.

ORDER ISSUES: DEFECTIVE/DAMAGED/INCORRECT ITEMS

If there is an issue with an item due to being damaged/defective OR due to the wrong item being shipped to you, please contact customer service at busybeingaboss@gmail.com for authorization within 7 days after the package is received. 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within 2-3 business days, whether you are entitled to a replacement as a result of the defect or damage.

If entitled to a replacement item due to defect or damage, we will replace the product, subject to inventory, within a reasonable period of time. If the replacement item is not available, you will receive a full refund. 

BUSY BEING A BOSS ORDERS/PACKAGES RETURNED TO SENDER

Any Busy Being A Boss order/package that is returned to our location (including but not limited to due to an insufficient or incorrect address entered at checkout by the customer) will not, under any circumstance, be re-shipped back out to the customer. These instances will be treated as a return for full refund minus shipping cost. 

CHANGES/CANCELLATION POLICY 

No changes will be made to an order once placed, including but not limited to shipping or billing addresses, payment types, and adding or removing items from orders. Please ensure that before you finalize your purchase, you have selected the correct size and color of your items, and correct shipping and billing information.

Order errors will result in cancellation. Contact Busy Being A Boss Customer Support to cancel within 24 hours of placing an order. Orders cannot be cancelled once processed for fulfillment or shipped.